Legal Policies & Terms
Last Revised: September 2026 | NarrativeBloomWorks — Mios, France
Privacy Policy
NarrativeBloomWorks ("we," "our," or "us"), registered at 33380, 4 Rte de Peylon, Mios, France, is committed to protecting the privacy and personal data of our clients, website visitors, and business contacts in compliance with Regulation (EU) 2016/679 (General Data Protection Regulation — GDPR).
Information We Collect. When you submit a project inquiry, subscribe to our newsletter, or engage our services, we may collect your name, email address, phone number, company name, project details, and billing information necessary to fulfill our contractual obligations.
How We Use Your Data. Personal data is processed exclusively for: (a) responding to your inquiries and providing requested services; (b) managing ongoing client relationships and project delivery; (c) sending service-related communications; and (d) complying with applicable tax and legal obligations.
Data Retention. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Project-related data is retained for a maximum of 5 years following the completion of services.
Your Rights. Under GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and port your personal data. To exercise these rights, contact us at [email protected].
Third-Party Sharing. We do not sell, rent, or trade your personal information. Data may be shared with trusted service providers (e.g., email delivery platforms, payment processors) strictly under data processing agreements that ensure GDPR compliance.
Data Security. We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction, including encrypted storage and secure access controls.
Contact. For privacy-related inquiries, please email [email protected] or write to our registered address: NarrativeBloomWorks, 33380, 4 Rte de Peylon, Mios, France.
Terms of Service
These Terms of Service ("Terms") govern all copywriting services provided by NarrativeBloomWorks ("we," "our," or "us"), registered at 33380, 4 Rte de Peylon, Mios, France. By engaging our services, you ("Client") agree to be bound by these Terms.
Scope of Work. All services are delivered based on a mutually agreed project brief and proposal. Any work beyond the agreed scope will require a separate written agreement and may incur additional fees.
Pricing & Payment. Quoted prices are valid for 14 days from the date of the proposal. A 50% deposit is required before work commences, with the remaining balance due upon delivery. Late payments incur a 1.5% monthly surcharge. All prices are quoted in USD unless otherwise stated.
Delivery & Revisions. Standard delivery timelines are specified in each service agreement. Each project includes up to two (2) rounds of reasonable revisions at no additional cost. Additional revision rounds are billed at $75/hour.
Intellectual Property. Upon receipt of full payment, all intellectual property rights in the delivered copy, including copyright, are irrevocably assigned to the Client. NarrativeBloomWorks retains the right to display work in its portfolio unless the Client requests otherwise in writing.
Confidentiality. We treat all Client information, project details, and business strategies as strictly confidential. We will not disclose your information to any third party without your written consent.
Limitation of Liability. NarrativeBloomWorks' total liability for any claim arising from our services shall not exceed the total fees paid by the Client for the specific project in question. We are not liable for indirect, incidental, or consequential damages.
Termination. Either party may terminate a project with 7 days' written notice. In the event of termination, the Client is responsible for payment of all work completed up to the date of termination.
Governing Law. These Terms are governed by the laws of France. Any disputes shall be resolved through amicable negotiation before pursuing legal remedies in the competent courts of Bordeaux, France.
Refund & Reimbursement Policy
At NarrativeBloomWorks, registered at 33380, 4 Rte de Peylon, Mios, France, we are committed to delivering exceptional copywriting services. This Refund Policy outlines the circumstances under which refunds may be issued.
Deposit Refunds. If you cancel a project before work has commenced, your initial 50% deposit will be refunded in full within 10 business days.
Work-In-Progress. If a project is cancelled after work has begun, a partial refund will be issued based on the percentage of work completed at the time of cancellation. No refund is available for work that has been delivered and accepted.
Delivered Work. Once final copy has been delivered and accepted by the Client, no refunds will be issued. If you are dissatisfied with the delivered work, please contact us within 7 days to discuss revision options under the terms of your service agreement.
Revision Policy. All projects include up to two (2) rounds of revisions. If revisions are requested beyond the included rounds, additional fees apply at a rate of $75/hour. Revisions must be requested within 14 days of delivery.
Dispute Resolution. If you believe a refund is warranted due to a failure to meet the agreed project brief, please contact us at [email protected] with your project details. We will review your claim and respond within 5 business days.
Processing Refunds. Approved refunds will be processed to the original payment method within 10 business days. You will receive email confirmation once the refund has been initiated.